Care Coordination

Some families engage with a range of services in support of their family member with significant and often co-occurring needs such as health, mental health, allied health and support workers. We work in a multidisciplinary team approach with your Occupational Therapist, Speech Therapist, clinical services, and other community supports important to you.

At times it can be hard to find services that appropriately meet your needs. Families often share with us that they find the coordination of support within their NDIS Plan time consuming and stressful. Our clients appreciate our skills in efficiently locating services and navigating NDIS processes such as reviews, and gathering documentation.

At Human Approach we want to provide you with clarity about services that are a fit for you, to ease the way. Whether your experience is of supporting an older family member, a child, partner or friend, or for your own needs we can help you consider the types of supports that might make life easier. Where several family members have support needs, we can assist to improve the flow of supports to all of you within your home and provide emotional support around living with complex needs.

Some of the support coordination work carried out regularly by the Human Approach team includes working together with you to:

• Consider, and access, support services you need and prefer

• Maintain regular communication with your professionals and service providers

• Ensure you are happy with your support service providers – and helping to resolve issues that may arise

• Prepare and coordinate collation of reports for the National Disability Insurance Agency (NDIA)

• Design a system for daily practical support. This can incorporate training to assemble and/or communicate with and manage disability and mental health teams.

• Understand your NDIS plan and set up a clear budget for your supports

• Clarify roles of team members (professional, clinical, NDIS, informal supports (family)